Help and support

Wellness Companion — a well-being app for people aged 50 and over

Contact us

A question, a problem or a suggestion? We're here to help. Write to us and we'll usually reply within 2 business days.

Email support

By email: wellness@wellness-companion.com

Frequently asked questions

How do I create an account?

Open the app and choose "Create an account". Enter your email address and a password, then enter the verification code you receive by email.

I forgot my password.

On the sign-in screen, choose "Forgot password" and follow the instructions sent to your email address.

How do I change the language?

In your Profile, open "App language" and choose from the available languages. The report language is set separately, on the dashboard or the analysis screen.

How do I get a well-being report?

Choose a category (posture, meal, home, etc.), follow the tips shown for each photo, then receive your report. You can save it to your history or send it to a loved one.

How do I share a report with a loved one?

First add a recipient in your profile. Then, in a report, choose to send it by email and select that recipient. A report is only shared when you decide to.

About the Premium subscription

Some advanced features are offered through an optional subscription. You can manage or cancel your subscription at any time in your App Store account settings (Settings → your name → Subscriptions).

How do I delete my account and my data?

Write to us at wellness@wellness-companion.com from your account's email address. We will delete your account and all associated data.

Privacy

See our privacy policy to learn what data we process and how it is protected.